Privacy Policy - the basics

Cleanify Bond Cleaning Specialist (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

• Full name

• Email address

• Phone number

• Property address (for cleaning services)

• Any information you provide through contact forms, booking forms, or enquiries

• Website usage data (such as IP address, browser type, pages visited)

2. How We Use Your Information

We collect your information to:

• Provide and manage our cleaning services

• Respond to enquiries and customer support requests

• Process bookings and payments (if applicable)

• Improve our website and services

• Send service-related updates or confirmations

• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve user experience

• Analyse website traffic and performance

You can choose to disable cookies through your browser settings, though this may affect website functionality.

4. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely and only accessed by authorised personnel.

5. Third-Party Services

We may use trusted third-party services (such as website hosting, analytics, or payment providers) to operate our website and business. These providers are required to handle your data securely and in accordance with privacy laws.

6. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or outdated.

7. Legal Compliance

We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Cleanify Bond Cleaning Specialist.